Thanks for shopping at Touching His Hem Store.
If you are not entirely satisfied with your purchase, we're here to help.
You have 15 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within 3-7 days, depending on your card issuer's policies.
Shipping Policy
Once you place your order, we will prepare your items for shipping and they will be delivered to you within 4-10 business days. Please note it will be longer for international packages. You can always check your tracking number that you will receive in your email confirmation to get updates on your items.
